Terms and Conditions

Theses Terms and Conditions apply to all orders for the purchase of goods from History Repeats. By placing an order you are accepting the Terms and Conditions of the following services that are listed on this website in detail.

Delivery Procedures

Collection

COLLECTION POSTCODE / SS1 1NA

Some items are listed as collection only, this will be listed in the items description.

We appreciate postage costs can be annoying therefore we are happy for customers to collect from our offices, Please tick this option at the checkout.

On all collections you will need to email us at  sales@historyrepeats.co.uk (we have been advised that some of our emails are being filtered straight into peoples junk mail, please keep an eye on this part of your inbox) requesting an appointment to collect your goods. We are an online company and are not always in the office and our stock is not stored at our collection address, therefore if you turn up on the off chance it is highly likely you will have made a wasted trip (this has happened in the past). We are very flexible and appointments can be made for next day collection. Full details will be listed in our appointment email.   

Delivery Address

We are happy to send our parcels to any address that you provide, we would however ask you to think carefully about having items delivered to work or large organisation addresses. All our services require a signature at place of delivery, this does not have to be the name on the parcel however in giving an address you are responsible for the parcel once it has been signed for and if it gets misplaced after this it is no longer History Repeats responsibility. We have experienced disappearing parcels that have been signed for at work addresses and we regrettably can not trace or refund items in these circumstances, so we ask that you keep this in mind when providing us with a delivery address.  

 Delivery within the UK

All parcels are sent through the most appropriate method for the weight of the item. We aim to send all items via the most cost affective delivery, keeping postage and packaging costs to a minimum. All packaging is sent at a high standard to protect the item and fragile items are clearly marked for delivery. We review our methods of postage on a regular basis to assure we are offering our customers the best and most cost affective service available. If a customer would prefer their items to be sent via a particular service we are happy to arrange this however additional costs will have to be paid in advance by the customer to carry out this service.

  0 -   1kg     £  3.70
  1 -   2kg     £  6.70
  2 -   5kg     £10.77
  5 - 10kg     £13.27
10 - 15kg     £18.72
15 - 20kg     £23.07
20 - 25kg     £32.07
25 - 30kg     £35.42

Packages under 2kg are sent via Royal Mail, Second Class Recorded Delivery

 This will require a signature and aims to deliver in 3 working days. Please be reminded a signature is required from any person at that address not just the name on the parcel, therefore if the parcel has been delivered and signed for it is no longer History-repeats liability and the item will be classed as delivered to the addressee. If there is nobody to sign for the parcel the item will be taken to your nearest sorting office and you will be required to collect the parcel in person (please remember a form of identification). The sorting office will keep the parcel for 18 days if it has not been collected within this time it will be returned to us. This process can take some time and until we receive the item back we cannot resend (customers will forfeit these charges and it will be required in advance) or we can refund you for your item minus any costs that accrue during this process. Please be advised this is not a tracked service and will only provide us with confirmation signature of delivery.

Packages over 2kg are sent via Parcelforce

This is courier services that aims to deliver in 2-3 working days. A signature will be required on delivery, please be reminded a signature is required from any person at that address not just the name on the parcel, therefore if the parcel has been delivered and signed for it is no longer History-repeats liability and the item will be classed as delivered to the addressee. They will attempt to deliver the parcel 2 times, leaving a card from the driver after the first attempt with further instructions for delivery. After the second attempt it will then be held at your local depot for collection (please remember identification when making this collection), if this is not made within 16 working days it will be returned to sending. If the parcel is returned to History Repeats the customer will be required to pay further postage fees to re deliver the item. Should a refund be required at any point during this process, we will only be able to apply our refund policy once the item is back at History-Repeats office.

Delivery outside the UK

Postage is not included for delivery outside the UK, this is because this form of postage is calculated on either the measurement or the weight of the parcel, whichever being the greatest. As you can imagine without knowing what you are buying we are unable to make this calculation.  

We recommend that you email us at sales@historyrepeats.co.uk (we have been advised that some of our emails are being filtered directly to peoples junk mail, so please keep an eye on this part of your inbox), listing the goods you wish to purchase and your full address, we will then send a postage quotation. If you are happy with this figure, we ask you to purchase the item(s) ticking the collection option at the checkout. We will then email a paypal invoice for the international postage fees and once that has been paid, the item will be sent.

As always we aim to send all items via the most cost affective delivery, keeping postage and packaging costs to a minimum. All packaging is sent at a high standard to protect the item and fragile items are clearly marked for delivery. We review our methods of postage on a regular basis to assure we are offering our customers the best and most cost affective service available. If a customer would prefer their items to be sent via a particular service we are happy to arrange this however additional costs will have to be paid in advance by the customer to carry out this service. Please be reminded a signature is required from any person at that address not just the name on the parcel, therefore if the parcel has been delivered and signed for it is no longer History Repeats liability and the item will be classed as delivered to the addressee.

Refunds and Exchange Procedures

Online Shop

Refund or exchange can be given within 7 days of you receiving the item. Refunds are for the amount paid for an item and regrettably postage can not be refunded on any account. Please email us at sales@historyrepeats.co.uk listing the item and reason for the refund or exchange before sending the package.

Packaging must be to the standard it was originally sent (we are happy for you to recycle our packaging as long as it is still able to serve its purpose and protect the contents).

Return postage should be sent via the service that it was received from History Repeats, we highly recommend you get proof of postage, unfortunately postage costs are non refundable. We are happy for it to be hand delivered (as we are an online shop we are not always in the office so please remember to organise a time with us to deliver to save disappointment and a wasted trip).

We reserve the rights to refuse refunds on items that have been damaged or worn.

We are unable to process the refund or exchange until we have received the item back. On receiving the returned goods in its original condition a refund will be processed within 10days and an email will be sent to confirm completion.

Fairs and Markets

All purchased items from locations such as fairs and markets are sold as seen and are regrettably non-refundable.

Privacy Policy

This privacy policy sets out how History Repeats uses and protects any information that you give History Repeats when you use this website. History Repeats is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. History Repeats may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@historyrepeats.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to .

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

Payment Procedures